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New Patients

Your first visit is important to us, and we want you to know what to expect. Our goal is to meet all your expectations and to get off to a great start.


Review the information below to get a better idea of what to expect as a new patient of The Smile Institute. 

Preparing for Your Visit

New Patient Forms – Your dental and health histories will help us plan your visits and treat you safely. We offer a variety of payment plans for your convenience. Ask about your options and we will get you set up with a plan that works for you and your pocketbook!


Flex Plans – Tell us about your flex plan benefits. You’ll want to use these hard-earned benefits! Please bring your dental or flex plan card to the first visit.


At Your First Visit

A staff member will come out and meet you. You’ll sit and interview each other for a few minutes, and we’ll get an idea of what X-rays and other diagnostic records to order.


The staff will take and process the necessary X-rays and records.


If you’re in for urgent care, we’ll present findings, options, and costs. You’ll have the choice to get started that same day.


For a cleaning and exam appointment, we’ll complete an assessment of your gums, perform the examination, diagnose conditions and present findings. We’ll answer questions before you can decide on how to proceed. We never start treatment without your permission!


We look forward to meeting you. You’ll be surprised at how progressive and modern our practice is and you’ll find it refreshing that we listen, we spend quality time with you, and we really care!

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